Coverage Details

$95 deductible per service item Complete contract terms apply.

Central heating systemLimit one unit; additional-unit coverage available

Covered

Electric, gas and hot water systems that are the home's primary heating source, including centrally ducted gas or electric units and boilers. Covered components include the heating element, heat exchanger (buyer coverage only), burners, gas valves, baseboard convectors, pumps, motors, switches, thermostat, relays, accessible ductwork and wiring.

Not covered

Oil-burning units, space heaters, inaccessible ductwork, registers, grills, filters, oil storage tanks, solar or geothermal systems and components, radiators, clocks, chimneys and liners, fireplaces, digital equipment, fuel storage tanks, baseboard casings, energy-management systems, wood-burning stoves, and freestanding, portable or through-wall units.

Coverage limit: $3,000 for units less than 20 years old; otherwise $500. Older-unit coverage is limited to the first year. Premium Warranty removes the age restriction.

Plumbing system

Covered

Leaks and breaks in water, drain, vent or sewer lines; shower valves; tub diverters; faucets; toilet tank assemblies; and vent and sewer lines.

Not covered

Water damage, corrosion, main drain clogs, sinks, bathtubs, toilet tanks and bowls, shower base pans, tub enclosures, tile fields, leach beds, sewage ejectors, grouting, caulking, tile, lawn sprinklers, mineral deposits, porcelain, storage or holding tanks, water quality, lines outside the home's main foundation, tree roots, water pressure, galvanized plumbing, freezing damage, insufficient capacity, and plumbing in or under a cement slab or basement floor. The water heater is a separate coverage item.

Coverage limit: $1,000.

Electrical system

Covered

Wiring, breakers, panels, switches, fuses, conduit, junction boxes and receptacles.

Not covered

Meter boxes, service-entrance cables, inaccessible or underground wiring, insufficient capacity, systems or wiring outside the home's main foundation, and damage from water, overload, power failure, lightning or a power surge.

Coverage limit: $1,000.

Water heaterLimit one unit; additional-unit coverage available

Covered

All components of gas, electric or tankless units.

Not covered

Oil-fired water heaters, insufficient capacity, rusted-out tanks, and mineral or chemical deposits.

Coverage limit: $1,500 unless the unit is more than 15 years old, in which case the limit is $500. Premium Warranty removes the age restriction.

Attic and exhaust fans

Covered

Motors, controls, bearings, blades and switches.

Not covered

Circulation or paddle fans, belts, shutters, whole-house fans and filters.

Coverage limit: $400.

Kitchen range, oven and cooktops

Covered

Burners, wiring elements, switches, thermostats, pilot assemblies, doors and hinges, and self-cleaning mechanisms.

Not covered

Clocks, meat-probe assemblies, rotisseries, racks, shelves, handles and knobs. Appliances that are not part of the sales contract are not covered.

Coverage limit: $1,000.

Kitchen dishwasher

Covered

Built-in dishwashers only, including the motor, pump, timers, seals, gaskets, latches, heating elements, switches and air-gap spray arm.

Not covered

Dish racks or shelves. Appliances that are not part of the sales contract are not covered.

Coverage limit: $600.

Kitchen microwave

Covered

Built-in units only, including the electronic timer, transformer, magnetron tube, door latch and touch panel.

Not covered

Removable bottoms. Appliances that are not part of the sales contract are not covered.

Coverage limit: $500.

Kitchen refrigerator

Covered

Compressor, seals, coils, thermostat, frost-free mechanisms and controls.

Not covered

Racks, shelves, ice makers, ice crushers, beverage dispensers, interior thermal shells, food and freezers. Appliances that are not part of the sales contract are not covered.

Coverage limit: $1,500.

Central air conditioning systemLimit one unit; additional-unit coverage available

Covered

Compressor, motors, coils, thermostat, valves, leaks in refrigerant lines, liquid suction-line dryers, fuses, breakers, disconnect boxes, wiring and condensing units. Coverage is limited to central air-conditioning units. R22 units are limited to $500 of coverage.

Not covered

Natural-gas air-conditioning units, filters, water-cooled units, freestanding, portable or through-wall units, refrigerant recovery, energy-management systems, condenser fins, drain pans, cleaning and pads.

Coverage limit: Buyer: $3,500 for units less than 20 years old; R22 units and older units are limited to $500. Older-unit coverage is limited to the first year. Premium Warranty removes the age restriction.

Garbage disposal

Covered

All parts and components, including the motor, wiring, blades, switches and casing.

Not covered

High-capacity units. Replacements will be standard units only.

Coverage limit: $300.

Roof repair coverageLimited; leak repair only

Covered

Rolled roofing, asphalt shingles and flashing.

Not covered

Replacement of the entire roof, rotted wood, flat or hot-tar roofs, tiled roofs, enclosures or sunrooms, metal roofs and condominium roofs.

Coverage limit: $600.

Humidifier

Covered

Permanently mounted furnace humidifiers, including pans, housing, motors, fans, humidistat, transformer, valves and lines.

Not covered

Pads, media elements, brushes, atomizers and back-flush units.

Coverage limit: $400.

Electronic air cleaner

Covered

Permanently mounted systems, including the transformer, power-pack switches, lights, wires and cleaning elements.

Not covered

Non-permanent or detached systems.

Coverage limit: $400.

Sump pump

Covered

The primary sump pump only.

Not covered

Auxiliary or secondary sump pumps and sewage ejector pumps.

Coverage limit: $400.

Garage door openerOne opener

Covered

Motors, chains and the drive mechanism for one unit.

Not covered

Garage doors, counterbalance mechanisms, tracks, rollers, remote sending units, infrared sensors, hinges, springs, smartphone apps, software and online connectivity.

Coverage limit: $400.

Central vacuum

Covered

The mechanical system only.

Not covered

Ductwork and accessories.

Coverage limit: $600.

Water well pumpPrimary water source; repair coverage only

Covered

All mechanical parts. A passing inspection report completed within 180 days of settlement is required.

Not covered

Holding or storage tanks, points, screens, well pumps used for lawn sprinklers or similar systems, and systems associated with a condominium.

Coverage limit: $1,000.

Septic tank and systemRepair coverage only

Covered

Tank, baffles, sewage ejector pump and switches. A passing inspection report completed within 180 days of settlement is required.

Not covered

Condominium systems, drain fields, tile fields, leach beds or similar systems, and systems that were not inspected or did not pass inspection.

Coverage limit: $1,000.

Basement leak coverageLimited coverage

Covered

Poured walls only, including up to ten rod holes and four vertical cracks up to 1/4 inch wide and 12 feet long. A passing inspection report completed within 180 days of settlement is required.

Not covered

Block walls, crawl spaces, structural damage such as bowing or sagging walls, horizontal cracks, cracks wider than 1/4 inch, hydrostatic pressure, leaks at the cove where the wall and floor meet, sewer backups or blockages, floods, humidity-related condensation, damp spots or discoloration, grading issues and drain tiles.

Important limitation

Gold Shield must have full, unobstructed access to walls and floors. Drywall, paneling, flooring and concealed wiring, gas or water lines are not included. Coverage is void if basement walls or floors have been altered or tampered with.

Coverage limit: $1,000.

Lighting fixtures

Covered

Parts and components attached to a wall or ceiling.

Not covered

Ceiling fans.

Coverage limit: $400.

Heat pump

Covered

Electric heat pumps, including drain lines and evaporator coils, metering devices, the air-handling unit and transition, secondary lines and pans.

Not covered

Gas systems; geothermal or water-source heat-pump components; outside or underground piping; well redrilling, pumps and related components; refrigerant recovery; condenser fins and casings; cleaning; solar heating; filters, grills, registers and clocks; portable units; flues and vents; humidifiers; timers; improperly sized systems; improper use of metering devices; and mismatched condensing units and evaporator coils.

Coverage limit: Buyer: $3,000 for units less than 20 years old; otherwise $500. Premium Warranty removes the age restriction.

Pest controlLimited coverage

Covered

Spiders, mice, millipedes, pillbugs, roaches, centipedes, clover mites, earwigs, crickets, sowbugs, ground beetles, silverfish, bedbugs, ants, rodents, rats, fire ants, pharaoh ants, carpenter ants, fungus-destroying organisms, flying insects and termites.

Not covered

Fleas and ticks.

Coverage limit: $500.

Ready to protect the home?

Register buyer or seller coverage online, or begin a claim for an existing warranty.